Polycom VVX 250 IP Desk Phone User Manual

Samfurin Ƙarsheview

The Polycom VVX 250 is a four-line, basic IP desk phone featuring a color display, designed for clear and efficient communication.

Mabuɗin fasali:

• Make more natural and life-like calls with Polycom HD Voice
• 2.8” color display: an engaging experience offering visual information at a glance
• Two Gigabit Ethernet ports offer cost savings and performance benefits
• USB port enables users to move data around more quickly
• Integrates with more than 60 industry leading call control platforms

Gaba view of the Polycom VVX 250 IP Desk Phone, showcasing its handset, keypad, and color display.

Jagorar Saita

Follow these steps to set up your Polycom VVX 250 IP Desk Phone.

Abubuwan Kunshin:

• Polycom VVX 250 IP Desk Phone unit
• Handset and coiled cord
• kebul na Ethernet
• Tebur tsaya
• (Note: Power adapter may be sold separately depending on model/region.)

Haɗin Jiki:

1. Haɗa wayar hannu: Plug one end of the coiled cord into the handset and the other end into the handset port on the phone base.
2. Haɗa zuwa Cibiyar sadarwa: Connect an Ethernet cable from your network switch or router to the LAN port (marked with a network icon) on the back of the phone.
3. Haɗa Ikon: If not using Power over Ethernet (PoE), connect the power adapter (if included) to the power port on the back of the phone and plug it into a power outlet.
4. Haɗa zuwa PC (Na zaɓi): If you wish to connect a computer through the phone, connect an Ethernet cable from your computer to the PC port (marked with a computer icon) on the back of the phone.
5. Haɗa Lasisin Kai (Zaɓi ne): Plug your compatible headset into the headset port (marked with a headset icon) on the back of the phone.

Kusa view of the back of the Polycom VVX 250 IP Desk Phone, showing the Ethernet (LAN and PC), power, and headset ports.

Boot-up na farko:

Once connected, the phone will power on and begin its boot-up sequence. This may take a few minutes. The display will show the Polycom logo and then proceed to load its firmware and configuration.

If your network supports automatic provisioning, the phone will automatically configure itself. Otherwise, you may need to manually enter network settings or contact your VoIP service provider for assistance.

Umarnin Aiki

Yin Kira:

1. Pick up the handset, press the Speakerphone button, or press a line key.
2. Buga lambar da ake so ta amfani da faifan maɓalli.
3. Press the Dial soft key or wait for the call to connect automatically.

Amsa Kira:

When the phone rings, pick up the handset, press the Speakerphone button, or press the flashing line key.

Using the Display and Menu:

The 2.8-inch color display provides access to various phone functions and settings.

• Yi amfani da Tarin kewayawa (up, down, left, right arrows, and Select button) to browse through menus and options.
• Danna maɓallin Gida button to return to the main menu or idle screen.
• Maɓallai masu laushi: The buttons directly below the display change their function based on the current screen or activity.

Ayyuka gama gari:

• Rike: Press the Hold button during an active call to place it on hold. Press again to resume.
• Canja wurin: During an active call, press the Transfer button, dial the new number, and then press Transfer again to complete.
• Yi shiru: Danna maɓallin Murya don kashe makirufo yayin kira. Danna sake don cire shiru.
• Mayar magana: Press the Speakerphone button to toggle speakerphone mode on or off.
• Lasifikan kai: Press the Headset button to switch audio to a connected headset.
• Sarrafa ƙara: Yi amfani da + kuma - buttons below the keypad to adjust handset, headset, or speakerphone volume.

A person is shown using the Polycom VVX 250 IP Desk Phone at a desk, demonstrating its use in a typical office environment.

Shiga menus:

Daga allo mara aiki, danna maɓallin Gida button to access the main menu. Options typically include:

• Sabon Kira
• Messages (Voicemail)
• Directories (Contact lists)
• DND (Kada ku damu)
• Settings (Phone configuration)
• Applications (if configured)

An official video demonstrating the key features of the Polycom VVX 250, including HD audio, 2.8-inch color LCD screen, and 4 line keys.

Kulawa

To ensure optimal performance and longevity of your Polycom VVX 250 IP Desk Phone, follow these maintenance guidelines:

• Tsaftacewa: Use a soft, dry, lint-free cloth to clean the phone's surface and display. Avoid abrasive cleaners, solvents, or aerosol sprays.
• Cire kura: Regularly dust the keypad and speaker grilles to prevent accumulation that could affect performance.
• Na'urar USB: Ensure all cables are securely connected and not under strain. Avoid sharp bends or kinks in the cords.
• Yanayin Muhalli: Yi amfani da wayar a cikin yanayin zafi da danshi da aka ba da shawarar. A guji hasken rana kai tsaye, zafi mai yawa, ko danshi.
• Sabunta software: Periodically check with your service provider for available firmware updates to ensure your phone has the latest features and security enhancements.

Shirya matsala

This section provides solutions to common issues you might encounter with your Polycom VVX 250 IP Desk Phone.

Babu Sautin bugun kira/Ba za a iya yin kira ba:

• Duba Haɗin Yanar Gizo: Ensure the Ethernet cable is securely plugged into both the phone's LAN port and the network jack/router.
• Zagayowar Wuta: Unplug the phone's power adapter (or Ethernet cable if using PoE), wait 10 seconds, then plug it back in.
• Verify Network Status: Check if other devices on your network are functioning correctly.
• Contact Service Provider: If the issue persists, your VoIP service may be down or require re-provisioning.

Rashin ingancin Sauti:

• Daidaita Girma: Use the volume buttons on the phone to increase or decrease the call volume.
• Check Handset/Headset Connection: Ensure the handset or headset cord is securely connected.
• Cunkoson hanyar sadarwa: High network traffic can affect call quality. Try reducing network usage or contact your IT administrator.
• HD Muryar: Ensure both parties are using HD Voice compatible devices and network for optimal clarity.

Nuni Baya Aiki:

• Duba Power: Tabbatar wayar tana karɓar wuta.
• Zagayowar Wuta: Perform a power cycle as described above.
• Saitunan Haske: Navigate to Settings > Basic > Display > Backlight Intensity to adjust brightness.

Phone Not Registering:

• Haɗin Yanar Gizo: Confirm the phone has an active network connection.
• Tsari: Verify that the phone's configuration settings (SIP server, user credentials) are correct. This usually requires IT or service provider assistance.
• Firmware: Outdated firmware can sometimes cause registration issues.

Ƙayyadaddun bayanai

Me ke cikin Akwatin

The standard package for the Polycom VVX 250 IP Desk Phone typically includes:

• Polycom VVX 250 IP Desk Phone Unit
• Handset
• Hannun wayar hannu
• Kebul na hanyar sadarwa (Ethernet)
• Tsayawar Tebur
• Jagoran Fara Mai Sauri

Note: Power adapter may be sold separately depending on the specific product variant or region.

Garanti da Taimako

Bayanin Garanti:

Poly products typically come with a limited hardware warranty. Please refer to the warranty card included with your product or visit the official Poly website for detailed warranty terms and conditions specific to the VVX 250 model. Retain your proof of purchase for warranty claims.

Goyon bayan sana'a:

For technical assistance, troubleshooting, or further inquiries, please contact Poly customer support.

• Taimako kan layi: Visit the Poly support webshafin yanar gizo don Tambayoyin da ake yawan yi, labaran tushen ilimi, da saukar da software.
• Tallafin Waya: Contact your regional Poly support hotline.
• Mai Ba da Sabis: If your phone was provided by a VoIP service provider, they may be your primary point of contact for support and configuration.

Always provide your product model (VVX 250) and serial number when contacting support for faster service.