Your guide to setting up and using your Poly Edge E220 IP Desk Phone.
The Poly Edge E220 is a versatile IP desk phone designed for modern office environments, offering advanced communication features. It supports up to 16 lines with 4-line keys and includes integrated Bluetooth for seamless mobile phone and headset pairing. This manual provides detailed instructions for setup, operation, and maintenance of your device.

Hoto: Gaba view of the Poly Edge E220 IP Desk Phone, showcasing its display, keypad, and handset.
Da fatan za a tabbatar da cewa duk waɗannan abubuwan haɗin an haɗa su a cikin fakitin ku:
Note: A power supply is NOT included with this renewed product and must be acquired separately if Power over Ethernet (PoE) is not available.
Locate the ports on the back and side of the phone unit.

Hoto: Gefe view of the Poly Edge E220 IP Desk Phone, highlighting the various connection ports and the adjustable stand.
Once connected, the phone will power on and begin its boot sequence. This may take a few moments. The display will show the Poly logo, followed by network configuration and registration status. If prompted, enter your network credentials or contact your IT administrator for setup assistance.

Image: A man engaged in a phone call using the Poly Edge E220 IP Desk Phone in a professional office environment.
The Poly Edge E220 allows you to pair your mobile phone or Bluetooth headset for enhanced flexibility.

Image: A woman working at a desk, utilizing the Poly Edge E220 IP Desk Phone alongside her laptop, demonstrating its integration into a modern workspace.
To ensure the longevity and optimal performance of your Poly Edge E220 IP Desk Phone, follow these maintenance guidelines:
If you encounter issues with your Poly Edge E220, refer to the table below for common problems and solutions.
| Matsala | Dalili mai yiwuwa | Magani |
|---|---|---|
| Waya baya kunnawa | No power supply or PoE connection | Ensure Ethernet cable is connected to a PoE-enabled port, or connect a compatible power adapter. |
| Babu sautin bugun kira | Network issue or phone not registered | Check network cable connection. Verify network status on the phone display. Contact IT support if registration fails. |
| Ba ya iya jin mai kira / Mai kira ba zai iya jin ni ba | Volume too low, faulty handset/headset, or network audio issue | Adjust volume. Test with speakerphone. Check handset/headset connection. Restart phone. |
| Na'urar Bluetooth baya haɗawa | Na'urar baya cikin yanayin haɗawa ko baya da iyaka | Ensure Bluetooth device is in pairing mode and within range. Restart both devices. |
If the problem persists after attempting these solutions, please contact your IT department or the product support team for further assistance.
Key technical specifications for the Poly Edge E220 IP Desk Phone:
| Siffar | Daki-daki |
|---|---|
| Girman samfur | 12.1 x 10.3 x 3.4 inci |
| Nauyin Abu | 2.55 fam |
| Nau'in Waya | Wayar IP mai waya |
| Tushen wutar lantarki | Corded Electric (Power Supply NOT Included) / Power over Ethernet (PoE) |
| Nau'in bugun kira | faifan maɓalli guda ɗaya |
| Nau'in Tsarin Amsa | Digital (requires service provider support) |
| Ƙarfin kiran taro | 3-hanyar |
| Multiline Aiki | Yes, supports up to 16 lines with 4-line keys |
| Bluetooth | Integrated for mobile phone and headset pairing |
As a renewed product, the Poly Edge E220 IP Desk Phone typically comes with a limited warranty provided by the refurbisher or seller. Please refer to your purchase documentation for specific warranty terms and conditions. For technical support, troubleshooting beyond this manual, or warranty claims, please contact the seller or your IT administrator.
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